The stay was very pleasant during a business trip to Italy.

The twin room with a balcony was fantastic, the location was convenient for exploring a medieval cathedral, and the staff was friendly and helpful.

The property was fairly clean and wonderful! Magnificent, amazing location in Florence, next to the Duomo and the train station, restaurants which were very good value and in the neighborhood, and the station and tram from the airport. Airy suite, exceptionally comfortable beds. Spotless bathroom and a bidet with good sewerage. Very kind and nice staff always on hand.

Great location and rooms with balconies that let in plenty of natural light.

The room has a lovely balcony and storage, and the location is central.

The hotel is located in a marvelous area

The extremely spacious rooms were enjoyable. The staff were welcoming. The location was brilliant, only a 10-15 minute walk from a beautiful bridge.

Excellent location; clean rooms; helpful staff; good wifi with small deposit; sufficient breakfast for a small fee.

Stuff is very friendly....like live in 18th building....i like the feeling like this hotel...

The hotel is very well located, walking distance from most tourist attractions, the price is reasonable. My husband and I were travelling with my mother in law and we stayed in a triple room. The room was spacious, very clean. Although we were near a quite busy area of the city, we heard no noise and slept very well. If you are looking for no- frills travelling, I would recommend this place.

The hotel is located in the third floor of an old building. To go up, you need to take a very old lift or use the stairs. We had no problems with the staff in the hotel, but they are not very friendly. A few more smiles would have been welcome. Sometimes they can be quite bossy. One inconvenient is that you have no freedom to operate the air conditioning. The remote control stays at reception and you need to request them to turn it on or turn if off when needed. The problem is that if you feel cold in the middle of the night, you would need to get up, walk to reception, request them to come to your room (you are not allowed to take the remote control yourself!!!) and turn it off. But, if you are travelling no-frills, I see no reason why you should not stay in this hotel.

The staff here is really kind and nice, the breakfast is incredible and gorgeous, and the location is great, near good nearby restaurants and Via Faenza.

I really got great value for my money at this hotel. The room was spacious and comfortable, and the location was fantastic. It was just a short walk from the train station and close to all the popular sights. The staff at Annabella Roof Terrace were incredibly friendly and helpful throughout my stay.

The breakfast selection could have been better.

The room was beautiful and charming and the location is perfect in gorgeous Florence.

Very good location. Close to the downtown, train station, bus stations. But the street is relatevely quiet.

Floor under the beds was not clean. Some of the staff members could have been more friendly and polite.

The staff was lovely and great on arrival and throughout the stay. The location was unbeatable, within a close distance from a prominent art museum.- A train station close to the property was really handy.Overall a great experience!

The breakfast was delicious and enjoyable, with a good selection of tasty options. The location was wonderful, close to the Buca Mario restaurant.- The staff was cooperative and excellent, making the stay enjoyable.